Allot of time business don’t realize they have quality issue until they see P&L impact related to quality. Business needs to start early and understand from start of the process how to mitigate the quality issue. In most of the case business does not measure rework and material damage during the first time process.
My advice – Implement a system and start investigating to the root cause why the rework and material damage happen during first time process. Implement a fix, by this overall quality can be improved.
